No. Registration is not required to browse the products in the electronic catalog.

All consumers enjoy the protection of the Consumer Protection Act (CPA). At this address: http://www.kzp.bg you can find detailed information.

Yes. VAT is included in the price of all products.

We issue invoices and are registered under VAT.

Yes, we can prepare an individual program for wholesale purchasing. For more information, contact us at 0887 433 955 or by email: mail@printopix.com

We guarantee the quality of the products. We have partnership relations only and exclusively with European companies.

The legal basis for the service is Ordinance No. N-18 of 2006, Art. 3 on "Registration and Reporting of Sales Made". According to the text in the ordinance, one of the options that exempts us from the obligation to issue a Fiscal Cash Receipt is that the payment to us is made via Postal Money Transfer. This service must be performed by a licensed postal operator, such as the courier companies "ECONT" and "SPEEDY".

Phone for orders:  0887 433 955.

An alternative method to place an order is: email: mail@printopix.com

The customer bears the delivery costs when Returning / Exchanging a product, except in cases where PRINTOPIX.com is at fault. 

In case the payment was made by bank transfer, refunds are made through a payment order to the account from which the payment was made, within 5 business days.

In case the payment was made by cash on delivery, refunds are made by money transfer to the person who purchased the goods, within 5 business days.

All products are shipped with an option for inspection and testing. You can test the products. Within 15 minutes, the courier is obliged to wait for you to decide whether you want to purchase our product.

According to Art. 55, para. 1 of the "Consumer Protection Act" (CPA), the consumer has the right to exchange a purchased product for another one at the same, lower or higher price, within 14 days from the date of receipt. If you have any questions, please contact us at 0887 433 955 or email: mail@printopix.com

Yes. Within 15 minutes, the courier is obliged to wait for you so that you can see the contents of the shipment.

For all orders over 500 EUR, placed through the site and without using additional discounts - delivery to the customer is FREE.

Delivery is carried out by the courier companies "Econt" and "Speedy" - according to their official price list. Courier service prices may vary according to the pricing policy of the respective courier.

For all orders over 500 EUR, placed through the site and without using additional discounts - delivery to the customer is FREE.

Delivery of orders is carried out by the courier companies "Econt" and "Speedy". It is usually carried out within 2 (two) to 5 (five) business days - depending on the specifics of the order, the availability of products in our warehouse, and the workload of the courier companies.

An order whose products are in stock and do not require printing service - placed by 12:00 noon, is processed and shipped the same day.

An order whose products are in stock and include printing service is shipped within 2 (two) business days.

An order with a bank transfer payment method is executed immediately after the amount from the bank transfer arrives in our company account.

An order placed on weekends (Saturday and Sunday) is processed on Monday.

According to Art. 55, para. 1 of the "Consumer Protection Act" (CPA), the consumer has the right, without owing compensation or penalty and without stating a reason, to withdraw from the received goods within 14 days from the date of receipt of the goods. See the "Complaints" section for the conditions for returning a product, as well as the "Product Return Form".

You can return or exchange a product within 14 days, counting from the date of receipt of the shipment.

Yes. You can also order without registration. Please make sure you fill in your email and phone correctly so that we can contact you.

Cash on delivery

Payment is made to the courier at the moment of delivery.

Bank transfer

Prepayment is required. The amount is transferred to our BGN account after we send a proforma invoice.

All fees and commissions are at the customer's expense.

The shipment is released once the account has been credited with the order amount. In the payment reference, please be sure to enter the proforma invoice number!